we are looking for a tele-caller to boost our sales by communicating with current and possible customer/clients. the candidate will be required to gather information from the individual and suggest a probable service. to be able to provide the best tele-calling experience, the candidate must know how to convince the toughest of the seller to purchase our offering.
looking for applicants comfortable with rotational shifts.
responsibilities
• answering calls and resolving queries about product or company
• noticing significant subtleties of every discussion
• conveying verbal acknowledgements of offers to our sales group for closing.
• advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialling systems, and different telecommunication technologies.
• maintains operations by following policies and methodology and functional changes
• keeps up quality service by adhering to organization guidelines
• reaching potential or existing sellers/clients to advise them about an item or administration utilizing pre-defined scripts
• responding to inquiries concerning things or the organization
• posting questions to comprehend client necessities and close sales
• considering the details of each offering and staying side by the side of updates to these contributions.
• acquiring and updating an individual’s contact details
• calling active or old sellers whenever needed
requirements
• proven experience as a telesales representative or other customer service role will be an add on
• high school diploma; /ba will be an added advantage
• knowledge of the native languages (hindi, gujarati) english language will be an add on
• knowledge of computer programs like (crm software) and other telephone systems
• proven track record of successfully meeting sales quota over the phone (if experienced)
• ability to switch communication styles
skills
• proficient in communication and interpersonal skills
Experience
0 - 5 Years
No. of Openings
10
Education
B.A, B.B.A, B.Com, Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School, Vocational Course
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office