Objectives of this role
ï‚· The Tele sales Executive is expected to Enroll Students / Trades for our Stock & Forex Market Trading
mentorship.
ï‚· Meet Daily/Monthly sales targets by developing a marketing strategy as a telesales executive
ï‚· Gain a deep understanding of the company€™s services and find gaps in the customer€™s lives
wherein the company€™s services fit
ï‚· Foster strong relationships with existing and potential customers by honing the telesales
executive skills such as listening, empathy and problem-solving
ï‚· Comply with the rules and regulations of the company by providing customer support as a
telemarketing executive
Responsibilities
ï‚· Convert leads for the company through telephonic conversations
ï‚· Maintain and monitor the records of all the conversations, be it customer feedback, purchase
orders or queries
ï‚· Stick to the sales script and strategy, but also improvise it when needed, within the scope of the
telesales executive job role
ï‚· Update customers about new launches and record customer reactions to new products
ï‚· Be aware of the latest industry trends as a telesales executive
ï‚· Liaise with the concerned department regarding customer queries and complaints
Required skills and qualifications
ï‚· Prior experience working as a telesales executive or in a similar role for at least 2 Years
ï‚· Fluency in English, Hindi
ï‚· Adept knowledge of working with MS Office
ï‚· Great communication skills
ï‚· Proven record of meeting sales targets
ï‚· Outstanding negotiation and time management skills