We are looking for a motivated Telesales Executive to join our team in Mohali. The ideal candidate should have 1 to 6 years of experience in telesales and possess strong communication skills.
Key Responsibilities:
- Make Outbound Calls: Reach out to potential customers through phone calls to explain and promote our products and services.
- Handle Customer Queries: Address customer questions and concerns promptly to build trust and encourage sales.
- Achieve Sales Targets: Meet or exceed monthly sales goals by effectively persuading customers to make purchases.
- Maintain Customer Records: Keep detailed records of customer interactions and transactions to track sales progress and identify potential leads.
- Follow Up on Leads: Contact previous customers and leads regularly to encourage repeat business and improve customer relationships.
Required Skills and Expectations:
- Excellent Communication: Strong verbal skills are essential for explaining products clearly and confidently to customers.
- Persuasive Skills: Ability to convince customers to make purchases through effective sales strategies and relationship building.
- Time Management: Must manage time efficiently to handle multiple calls and maintain productivity throughout the workday.
- Problem Solving: Capable of addressing customer concerns with a positive and solution-oriented approach.
- Team Player: Willingness to work collaboratively with others and adapt to feedback to improve performance.
- Self-Motivated: Ability to work independently and stay focused on achieving personal and team goals.