Telesales is the Selling of Products or Services Through the Telephone. the Aim of Telesales is to Build Repeat Business Through Excellent Customer Relations. Telesales Representatives Contact Customers to Promote Offers or to Set Up Appointments to Support Field Sales Representatives.
as a Telesales Representative, You Reach Potential and Existing Customers Directly By Phone to Encourage Them to Buy Your Company's Offers. There are Two Types of Telesales: Inbound and Outbound. Inbound Agents Receive Calls from Prospective and Existing Customers While Outbound Representatives Call Leads to Generate Sales.