Telephone Receptionist

Pacific Placements and Business Consultancy Pvt. Ltd.

Greeting and Welcoming Visitors:

Welcome visitors and ensure they sign in.

Provide a positive first impression of the organization.

Answering and Directing Phone Calls:

Answer incoming phone calls in a professional manner.

Direct calls to the appropriate person or department.

Take and deliver messages accurately.

Managing Front Desk Operations:

Maintain a clean and organized reception area.

Manage the sign-in and sign-out process for guests.

Administrative Support:

Assist with general clerical tasks, such as photocopying, faxing, filing, and data entry.

Handle mail distribution and shipping/receiving.

Scheduling and Appointments:

Schedule appointments for clients and internal staff.

Keep track of meeting room reservations.

Customer Service:

Address inquiries from clients and visitors in a professional and helpful manner.

Provide basic information about the organization's products or services.

Communication:

Relay important information to relevant staff members.

Communicate with other departments to ensure smooth operations.

Maintaining Office Supplies:

Monitor and order office supplies as needed.

Keep an inventory of office supplies and replenish as necessary.

Security:

Monitor and control access to the premises.

Notify appropriate personnel of any security concerns.

Handling Special Requests:

Assist with special requests or accommodations for visitors.

Coordinate arrangements for events or meetings.

Technology Proficiency:

Utilize office equipment, including computers, printers, and telecommunication systems.

Be proficient in relevant software applications.

Multitasking:

Handle multiple tasks simultaneously, such as answering phones while assisting a visitor.

Problem-Solving:

Address and resolve issues or complaints promptly and professionally.

Team Collaboration:

Collaborate with other administrative staff to ensure seamless operations.

Assist colleagues when needed.

Confidentiality:

Handle sensitive information with discretion and maintain confidently

Experience : 0 - 1 Years

No. of Openings : 2

Education : Higher Secondary, Secondary School, Any Bachelor Degree

Role : Telephone Receptionist

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Female

Job Country : India