Hiring Fresher / Telecounsellor / 12th Pass

We are looking for a Telecounsellor to join our team in Dum Dum, Kolkata. This entry-level position is ideal for recent school graduates who are eager to help individuals make informed decisions regarding their educational and career paths.

Key Responsibilities:

1. **Conduct Telephonic Consultations**: You will reach out to potential students to discuss their interests and aspirations, providing personalized guidance based on their needs.

2. **Provide Information**: Share details about various courses, programs, and institutions, ensuring clear and accurate communication.

3. **Follow-Up Calls**: Maintain regular contact with leads to answer questions and encourage them to take the next steps in their academic journey.

4. **Record Keeping**: Document all interactions with students in our system to ensure accurate tracking of inquiries and progress.

5. **Collaborate with Team Members**: Work closely with colleagues to strategize and share best practices that enhance student engagement.

Required Skills and Expectations:

Candidates must have completed at least the 12th grade. Strong verbal communication skills are essential, as you will be handling calls daily. A friendly and patient attitude is crucial when dealing with diverse individuals. Basic computer skills are required for maintaining records, and you should be willing to learn and adapt in a fast-paced environment. Prior experience is not necessary, but eagerness to assist others and a positive mindset are valued traits.

• Experience

  0 - 1 Years

• No. of Openings

  5

• Education

  12th Pass

• Role

  Telecounsellor

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  32/1 , SWAMI VIVEKANDA ROAD , BAPUJI COLONY , KOLKATA 700074