Telecounsellor 12th Pass Jobs in Kolkata

We are looking for a Telecounsellor to join our team in Dum Dum, Kolkata. This entry-level position is ideal for recent school graduates who are eager to help individuals make informed decisions regarding their educational and career paths.Key Responsibilities:1. Conduct Telephonic Consultations: You will reach out to potential students to discuss their interests and aspirations, providing personalized guidance based on their needs.2. Provide Information: Share details about various courses, programs, and institutions, ensuring clear and accurate communication.3. Follow-Up Calls: Maintain regular contact with leads to answer questions and encourage them to take the next steps in their academic journey.4. Record Keeping: Document all interactions with students in our system to ensure accurate tracking of inquiries and progress.5. Collaborate with Team Members: Work closely with colleagues to strategize and share best practices that enhance student engagement.Required Skills and Expectations:Candidates must have completed at least the 12th grade. Strong verbal communication skills are essential, as you will be handling calls daily. A friendly and patient attitude is crucial when dealing with diverse individuals. Basic computer skills are required for maintaining records, and you should be willing to learn and adapt in a fast-paced environment. Prior experience is not necessary, but eagerness to assist others and a positive mindset are valued traits.