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Telecounsellor Job Vacancies in Kolkata

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Dum Dum Kolkata
Client Assessment Counseling Techniques Documentation Skills Problem-solving Time Management Communication Skills
We are looking for a Telecounsellor to join our team in Dum Dum, Kolkata. This entry-level position is ideal for recent school graduates who are eager to help individuals make informed decisions regarding their educational and career paths.Key Responsibilities:1. **Conduct Telephonic Consultations**: You will reach out to potential students to discuss their interests and aspirations, providing personalized guidance based on their needs.2. **Provide Information**: Share details about various courses, programs, and institutions, ensuring clear and accurate communication.3. **Follow-Up Calls**: Maintain regular contact with leads to answer questions and encourage them to take the next steps in their academic journey.4. **Record Keeping**: Document all interactions with students in our system to ensure accurate tracking of inquiries and progress.5. **Collaborate with Team Members**: Work closely with colleagues to strategize and share best practices that enhance student engagement.Required Skills and Expectations:Candidates must have completed at least the 12th grade. Strong verbal communication skills are essential, as you will be handling calls daily. A friendly and patient attitude is crucial when dealing with diverse individuals. Basic computer skills are required for maintaining records, and you should be willing to learn and adapt in a fast-paced environment. Prior experience is not necessary, but eagerness to assist others and a positive mindset are valued traits.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Kolkata
Good Communication Skills Fluent in Bengali Experienced in Education Industry Telecounsellor Walk in
POSITION: Senior Tele-CounsellorLOCATION: Topsia, KolkataAGE LIMIT: 40yearsQUALIFICATION: GraduationSALARY: max 22kJOB DESCRIPTION: Candidates must have strong communication skills in Bengali Experienced in Education Industry with a proven track record of achievements in admission targets Ability to highlight the benefits of specific courses in order to convert leads to admissions Female preferred
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