Job Overview
We are looking for a dynamic, result-oriented Telecaller to join our growing Loan DSA team. In this role, you will be the first point of contact for potential customers, guiding them through various financial products (Personal Loans, Business Loans, Home Loans, etc.) and helping them find the right lending solutions.
If you have excellent communication skills, a persuasive personality, and a drive to hit targets, we want to hear from you!
Key Responsibilities
Outbound Calling: Make daily outbound calls to prospective clients from provided leads/databases.
Lead Generation & Pitching: Explain various loan products, interest rates, and eligibility criteria to customers clearly and persuasively.
Customer Evaluation: Understand the customer's financial requirements and pre-screen them based on age, income, and credit profile.
Documentation Follow-up: Coordinate with interested customers to collect necessary documents (Pan Card, Aadhaar, Income Proof) for loan processing.
Data Management: Maintain accurate, up-to-date records of all calls, follow-ups, and lead statuses in the CRM software.
Target Achievement: Meet or exceed daily talk-time metrics and monthly loan login/disbursal targets.
Required Skills & Qualifications
Education: High School Diploma / Graduate in any stream.
Experience: 0 to 2 years of experience in telecalling, inside sales, or customer service. (Experience in Banking, NBFC, or Loan DSA environments is a huge plus, but freshers with great communication are welcome!)
Languages: Fluency in [Insert Primary Language, ., English/Hindi/Regional Language].
Skills:
Strong convincing and negotiation skills.
Active listening skills and a patient demeanor.
Basic computer skills (MS Excel, CRM usage).
Ability to handle rejection positively and stay motivated.
Experience
0 - 1 Years
No. of Openings
5
Education
12th Pass
Role
Telecalling Executive
Industry Type
Banking
Gender
Female
Age Limit
21 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours