We are seeking a dedicated and motivated Telecaller Staff to join our team in Dubagga, Lucknow. This entry-level position is ideal for candidates looking to start their career in telecommunications and customer service.
Key Responsibilities:
1. **Making Calls**: You will be responsible for making outbound calls to potential and existing customers to provide information about our products and services.
2. **Customer Engagement**: Engage with customers by building rapport and understanding their needs, ensuring a positive experience with every interaction.
3. **Data Entry**: Maintain accurate records of customer interactions and update the database with relevant information obtained during calls.
4. **Feedback Collection**: Gather feedback from customers regarding their experiences and suggest improvements as needed.
5. **Achieving Targets**: Work towards achieving individual and team targets set by management to contribute to the overall success of the organization.
Required Skills and Expectations:
Applicants should possess strong communication skills and a pleasant telephone demeanor. The ability to listen actively and respond appropriately to customer queries is essential. As this role is full-time and requires working from the office, punctuality and a professional attitude are important. Candidates should be comfortable working in a target-driven environment and have a basic understanding of computer operations, as data entry forms a significant part of the job. A commitment to learning and growing within the role is also expected
Experience
0 - 1 Years
No. of Openings
6
Education
10th Pass
Role
Telecaller Staff
Industry Type
Banking
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office