• answering telephone calls, as well as screening and forwarding calls.
• scheduling and confirming appointments, meetings, and events.
• welcoming and assisting visitors in a friendly and professional manner.
• handling basic inquiries and sorting mail.
• copying, scanning, and filing documents.
• monitoring office supplies and ordering replacements.
• keeping the reception area tidy and observing professional etiquette.
• performing other administrative tasks, if required.
• ability to observe business etiquette and maintain a professional appearance.
• obtaining and updating lists of individuals' contact details.
• calling active and budding clients to encourage the purchase of items.
• addressing clients' uncertainties, grievances, and suggestions on time.
• noting important details of each conversation.
• communicating verbal acceptances of offers to our sales team for closing.
• recording all successful and unsuccessful attempts to close sales.
• reach out to existing and potential customers to present our product and service offering
• learn details about our product and service offerings
• address any questions or issues customers may have
• communicate with customers to understand their requirements and need
• offer solutions based on clients needs and capabilities
• direct prospects and leads to the sales team
• keep an updated customer database
• promotional activities on social media and other e commerce sites
•
• obtain customer information including names and addresses
• record customer details including reaction to the product or service offered
• communication skills
• information gathering and management
•
• persuasiveness
• adaptability
• initiative
• tenacious
• resilient
• negotiation skills
• stress tolerance
• high energy levels
• self motivation
Experience
1 - 4 Years
No. of Openings
1
Education
Diploma, Higher Secondary, Any Bachelor Degree, Secondary School, Vocational Course
Role
Telecaller Sales
Industry Type
Manufacturing / Production / Quality
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office