• Answering telephone calls, as well as screening and forwarding calls.
• Scheduling and confirming appointments, meetings, and events.
• Welcoming and assisting visitors in a friendly and professional manner.
• Handling basic inquiries and sorting mail.
• Copying, scanning, and filing documents.
• Monitoring office supplies and ordering replacements.
• Keeping the reception area tidy and observing professional etiquette.
• Performing other administrative tasks, if required.
• Ability to observe business etiquette and maintain a professional appearance.
• Obtaining and updating lists of individuals' contact details.
• Calling active and budding clients to encourage the purchase of items.
• Addressing clients' uncertainties, grievances, and suggestions on time.
• Noting important details of each conversation.
• Communicating verbal acceptances of offers to our Sales team for closing.
• Recording all successful and unsuccessful attempts to close sales.
• Reach out to existing and potential customers to present our product and service offering
• Learn details about our product and service offerings
• Address any questions or issues customers may have
• Communicate with customers to understand their requirements and need
• Offer solutions based on clients needs and capabilities
• Direct prospects and leads to the sales team
• Keep an updated customer database
• promotional activities on social media and other e commerce sites
•
• Obtain customer information including names and addresses
• Record customer details including reaction to the product or service offered
• Communication skills
• Information gathering and management
•
• Persuasiveness
• Adaptability
• Initiative
• Tenacious
• Resilient
• Negotiation skills
• Stress tolerance
• High energy levels
• Self motivation
Experience
1 - 4 Years
No. of Openings
1
Education
Diploma, Higher Secondary, Any Bachelor Degree, Secondary School, Vocational Course
Role
Telecaller Sales
Industry Type
Manufacturing / Production / Quality
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office