SB Group

Anand Bazar, Indore

Job Title: Customer SupportExecutive - Swiggy Chat ProcessCompany: SwiggyAddress:- opposite to C21 mall , indoreJob Summary:We are hiring dynamic and customer-focused individuals for the Swiggy Chat Process. The role involves handling inbound customer calls, chat ,resolving queries, and ensuring a smooth customer experience.Key Responsibilities:Handle inbound customer calls professionally.Resolve customer queries related to orders, payments, delivery, and app issues.Provide accurate information and quick resolutions.Maintain high customer satisfaction levels.Follow company guidelines and quality standards.Meet daily performance targets and KPIs.Eligibility Criteria:Minimum Qualification: 12th PassGood English communication skills (Mandatory)Basic computer knowledgeAbility to work in rotational shiftsImmediate joiners preferredSalary Structure:For Freshers:CTC:

Key Responsibilities:1. Manage and maintain relationships with existing clients: The account manager will be responsible for nurturing and growing relationships with current clients to ensure satisfaction and continued business.2. Develop new business opportunities: The account manager will actively seek out and pursue new business opportunities to expand the client base and increase revenue.3. Create and manage budgets: The account manager will work closely with clients to create budgets that meet their financial goals and then manage those budgets throughout the project.4. Monitor and analyze financial data: The account manager will track and analyze financial data to identify trends, opportunities, and potential issues to address with clients.5. Coordinate with internal teams: The account manager will collaborate with internal teams, such as sales and marketing, to ensure the best possible service is provided to clients.Required Skills and Expectations:1. Strong communication skills: The account manager must have excellent communication skills to interact effectively with clients, team members, and other stakeholders.2. Detail-oriented: The account manager must be detail-oriented to accurately manage budgets, analyze data, and track client relationships.3. Analytical mindset: The account manager should possess strong analytical skills to interpret financial data and make data-driven decisions.4. Relationship-building skills: The account manager should be able to build and maintain strong relationships with clients to ensure satisfaction and loyalty.5. Proactive attitude: The account manager should be proactive in seeking out new business opportunities and addressing potential issues before they escalate.

Job Title: Primary TeacherLocation: IndoreEmployment Type: Full-timeJob Summary:Pakiza School is seeking dedicated and passionate Primary Teachers to join our academic team. The ideal candidates will be responsible for delivering engaging and effective lessons, fostering a positive learning environment, and contributing to the overall development of students.Key Responsibilities:Plan, prepare, and deliver lessons in accordance with the school's curriculum.Create a positive and inclusive classroom environment that encourages student participation.Assess and monitor student progress, providing regular feedback to students and parents.Develop lesson plans that cater to the needs of individual students.Use innovative teaching methods and technology to enhance learning.Maintain discipline and manage classroom behavior effectively.Collaborate with colleagues, school administration, and parents to support student learning.Participate in school events, staff meetings, and professional development programs.Qualifications & Requirements:Bachelors Degree in Education (B.Ed.) or a relevant subject.Prior experience in teaching primary classes preferred.Strong communication and interpersonal skills.Passion for teaching and commitment to student development.Ability to create an engaging and student-centered learning environment.How to Apply:Interested candidates are encouraged to submit their updated resume along with a cover letter to edupakizahra@gmail.com or apply through Indeed.

A Mess Manager job description typically involves overseeing the day-to-day operations of a dining facility, managing staff, ensuring food quality and hygiene standards, planning menus, managing budgets, and maintaining a smooth service delivery to all mess members, often within a corporate or institutional setting like a hostel, company canteen, or military base. Key Responsibilities of a Mess Manager:Operational Management:Manage daily operations of the mess, including meal preparation, service, and cleaning schedules. Oversee the entire kitchen staff, assigning tasks and ensuring proper food handling practices. Monitor food quality and consistency, addressing any concerns related to taste, presentation, and portion sizes. Implement and maintain hygiene and sanitation standards within the kitchen and dining area. Ensure compliance with food safety regulations and company policies. Menu Planning and Budgeting:Develop and implement diverse and balanced menus based on dietary needs and budget constraints. Manage food inventory, ordering supplies and minimizing waste. Monitor food costs and ensure adherence to budget limitations. Collaborate with the kitchen team to create special menus for events or dietary restrictions. Staff Management:Recruit, train, and supervise kitchen staff including cooks, servers, and cleaning personnel. Conduct performance evaluations and provide feedback to staff Address staff issues and maintain a positive working environment Customer Service:Respond to customer feedback and concerns regarding food quality and service Maintain positive relationships with mess members and address any complaints promptly Ensure a pleasant dining experience for all patrons Reporting and Administration:Prepare reports on food costs, meal counts, and operational data Maintain accurate records of inventory and expenditures Collaborate with other departments to coordinate catering services for events