Telecaller (Female)

K9HR SOLUTIONS, varsha Dabhi(HR Recruiter - Mo. No. | Email ID: ) is looking for a dedicated and enthusiastic female Telecaller to join our team in Rajkot. This entry-level position is perfect for fresh graduates eager to start their career in telecommunications and customer service.

Key Responsibilities:

1. **Outbound Calling**: Make calls to potential customers to introduce products or services, aiming to generate interest and lead conversions.

2. **Customer Interaction**: Maintain a polite and friendly tone while engaging with customers to understand their needs and provide accurate information.

3. **Data Entry**: Record customer interactions and update the database with relevant details to ensure accurate tracking of leads and follow-ups.

4. **Follow-Up**: Reach out to previous customers and leads to encourage them to consider our services again, providing updates or answering queries.

5. **Feedback Collection**: Seek feedback from customers after interactions to help improve services and customer satisfaction.

Required Skills and Expectations:

The ideal candidate should possess excellent communication skills in English and Hindi (or local language), with a strong ability to listen and respond effectively. A positive attitude and a willingness to learn are essential. Basic knowledge of computer applications and data entry skills are necessary to manage customer information accurately. Being detail-oriented with a focus on achieving targets is important in this role. Candidates should be approachable and have the ability to handle rejection gracefully while maintaining a professional demeanor.

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Telecaller

• Industry Type

  Other

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  712, Dwarika Pride B/s, Sadbhavna Hospital, Nr Ramapir Circle, 150 Feet Ring Rd, Rajkot, Gujarat 360