We are looking for a motivated Telecaller with 1 to 5 years of experience to join our team. This role involves reaching out to potential customers to promote our products and services from the comfort of your home.
Key Responsibilities:
1. **Outbound Calling**: Make calls to potential clients to introduce our offerings, generate interest, and provide information about products or services.
2. **Lead Generation**: Identify and qualify leads by engaging potential customers and understanding their needs, aiming to convert them into sales opportunities.
3. **Customer Relations**: Build and maintain strong relationships with clients by addressing their queries, providing assistance, and following up on previous interactions.
4. **Record Keeping**: Maintain accurate records of calls made, customer feedback, and any pertinent details using the provided software or tools.
5. **Performance Reporting**: Regularly report on performance metrics, including call volumes, conversion rates, and customer feedback to help improve efficiency and effectiveness.
Required Skills and Expectations:
Candidates must possess excellent communication skills and a pleasant phone demeanor. A positive attitude and the ability to handle objections gracefully are essential. Familiarity with CRM tools and basic computer skills are necessary for managing information effectively. A strong commitment to meeting goals and targets is crucial, along with the ability to work independently in a remote setting. As this role is specifically for female candidates, we encourage qualified applicants to apply.
Experience
1 - 5 Years
No. of Openings
2
Education
Graduate (B.A, B.C.A, B.B.A, B.Com, B.Sc)
Role
Telecaller
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
Face Interview Location
Manoj Kumar Jha , Road no 4, Bagunhatu, Baridih, Jamshedpur