Telecaller || Freshers & Experienced

Key Skills

Negotiation Skills Outbound Sales Telesales Tele Sales

Job Description

total openings: 10 tele-callers.

roles & responsibilities – telecalling executive (loan sales)

1. lead generation & prospecting

make outbound calls to potential customers sourced from databases, campaigns, and referrals.

quickly qualify leads based on eligibility criteria (income, credit behavior, employment type, documentation).

filter out time-wasters and focus on prospects with actual conversion potential.

2. customer pitching & product explanation

deliver a clear, concise pitch about loan products (personal loans, business loans, home loans, etc.).

explain interest rates, processing fees, tenures, eligibility, and mandatory documents without overselling or hiding conditions.

handle objections with logic and clarity—no vague promises or misleading claims.

3. requirement analysis

ask targeted questions to understand the borrower’s financial needs and repayment capacity.

identify the right loan product instead of pushing something irrelevant just to create numbers.

4. conversion & follow-ups

track each lead through the entire funnel: inquiry → documentation → approval → disbursement.

follow up aggressively but professionally—no ghosting, no “just checking” calls.

push the process forward by coordinating with credit, verification, and operations teams.

5. documentation handling

guide customers on required documents and ensure accuracy before sending to verification teams.

double-check for completeness—missing or incorrect paperwork kills conversions and wastes time.

6. crm & reporting

update every call, lead status, and follow-up in the crm on time—not at the end of the day.

maintain accurate daily/weekly reports of leads, conversions, call logs, and targets achieved.

track your own pipeline—don’t wait for the manager to chase you for updates.
  • Experience

    0 - 5 Years

  • No. of Openings

    10

  • Education

    12th Pass

  • Role

    Telecaller

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    202 A Wing Sumail Star Paradise, Behind Mcdonald, Nallasopara West 401203

About Credthink Financial Services

CredThink is India's leading loan facilitation platform, connecting creditworthy borrowers with trusted financial institutions to make credit access transparent, fast, and hassle-free.
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