Strong communication abilities
Exceptional communication and the capacity to switch up speaking approach
The capacity to adjust to challenging circumstances
The capacity to adjust to challenging circumstances
Having a firm understanding of the products or services the business provides
Ability to listen and solve problems
Ability to cope with rejection while remaining calm
Outstanding capacity to manage conflicts and address grievances during negotiations
Answer phones and book reservations for customers based on availability listed in the system
Upsell tickets to clients by recommending higher-end seats or suggesting VIP tickets
Process online reservations and update the system to reflect the new status for each event
Inform customers of alternative events, concerts or promotions if they are unable to book the tickets they originally wanted
Respond swiftly and courteously to customer complaints or inquiries
Follow the suggested script provided to all Inside Sales Representatives
Capture customer information, including addresses and phone numbers, for future follow-up
Adjust your sales presentation based on success/fail averages
Build rapport with customers through friendly, engaging communication
Experience : 0 - 4 Years
No. of Openings : 5
Education : Vocational Course, Diploma, Any Bachelor Degree, B.A
Role : Telecaller
Industry Type : Wellness / Fitness / Sports / Beauty
Gender : Female
Job Country : India