as a telecaller, you will play a pivotal role in our customer engagement strategy. you will be responsible for initiating outbound calls to potential customers, promoting our products/services, and securing appointments or sales leads. your excellent communication skills, persuasive abilities, and dedication to customer satisfaction will contribute to the overall success of our sales efforts.
key responsibilities:
outbound calls: initiate calls to potential customers using a provided script, introducing them to our products/services.
product/service knowledge: develop a comprehensive understanding of our offerings to effectively communicate features and benefits to customers.
lead generation: identify and qualify potential leads through strategic questioning and active listening.
appointment setting: schedule appointments for field sales representatives or provide relevant information to interested customers.
customer relationship management: maintain a positive and professional rapport with customers, addressing queries, and providing additional information as needed.
achieving targets: meet or exceed weekly and monthly performance targets for call volume, appointment setting, and conversion rates.
database management: update and maintain accurate records of customer interactions in the company database.
Experience
0 - 1 Years
No. of Openings
10
Education
B.A, B.Com, Higher Secondary
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office