Telecaller (full Time)

  • icon job experience 0 - 1 Years
  • icon job opening 10 Openings
  • icon salary Not Disclosed
  • icon job location Agra

Job Description

As a Telecaller, you will play a pivotal role in our customer engagement strategy. You will be responsible for initiating outbound calls to potential customers, promoting our products/services, and securing appointments or sales leads. Your excellent communication skills, persuasive abilities, and dedication to customer satisfaction will contribute to the overall success of our sales efforts.

Key Responsibilities:

Outbound Calls: Initiate calls to potential customers using a provided script, introducing them to our products/services.

Product/Service Knowledge: Develop a comprehensive understanding of our offerings to effectively communicate features and benefits to customers.

Lead Generation: Identify and qualify potential leads through strategic questioning and active listening.

Appointment Setting: Schedule appointments for field sales representatives or provide relevant information to interested customers.

Customer Relationship Management: Maintain a positive and professional rapport with customers, addressing queries, and providing additional information as needed.

Achieving Targets: Meet or exceed weekly and monthly performance targets for call volume, appointment setting, and conversion rates.

Database Management: Update and maintain accurate records of customer interactions in the company database.

Experience : 0 - 1 Years

No. of Openings : 10

Education : Higher Secondary, B.A, B.Com

Role : Telecaller

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India

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