Hiring For Telecaller

A To Z Virtual

2 - 3 Years
10 Openings
2.0 - 3.0 Lac/Yr
Posted 10 days ago
Face-to-Face interview
Ramkote, Hyderabad

Key Skills

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Job Description

• mystery shopper coordination: call, onboard, brief, and schedule mystery shoppers; confirm task completion and collect reports on time.

• training & onboarding: conduct virtual/phone training sessions on audit expectations, observation skills, and reporting; provide refresher training.

• audit quality & compliance: give constructive feedback, monitor report quality, and maintain performance records.

• relationship management: build long-term relationships with shoppers and act as liaison with the project team.

✅ requirements:

• graduate in any discipline (business, hospitality, retail management preferred)

• excellent verbal communication in english and hindi (other languages are a plus)

• strong telecalling, training, and coordination skills

• high attention to detail, time management, and multitasking ability

• proficient in ms excel, ms word, and email communication

🚀perks & benefits:

competitive salary with performance bonuses

28 paid vacation days

potential promotion to project manager