Hiring For Telecaller

Job Description

• Mystery Shopper Coordination: Call, onboard, brief, and schedule mystery shoppers; confirm task completion and collect reports on time.

• Training & Onboarding: Conduct virtual/phone training sessions on audit expectations, observation skills, and reporting; provide refresher training.

• Audit Quality & Compliance: Give constructive feedback, monitor report quality, and maintain performance records.

• Relationship Management: Build long-term relationships with shoppers and act as liaison with the project team.

✅ Requirements:

• Graduate in any discipline (Business, Hospitality, Retail Management preferred)

• Excellent verbal communication in English and Hindi (other languages are a plus)

• Strong telecalling, training, and coordination skills

• High attention to detail, time management, and multitasking ability

• Proficient in MS Excel, MS Word, and email communication

🚀Perks & Benefits:

Competitive salary with performance bonuses

28 paid vacation days

Potential promotion to Project Manager
  • Experience

    2 - 3 Years

  • No. of Openings

    10

  • Education

    Graduate (B.A)

  • Role

    Telecaller

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

  • Face interview location

    2-1111b

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