Poliarc Media Services Pvt. Ltd.

Dwarka, Delhi

TELECALLER RESPONSIBILITIES: Answering calls and resolving queries about product or company. Noticing significant subtleties of every discussion. Conveying verbal acknowledgments of offers to our Sales group for closing. Advises present or prospective clients by answering incoming calls on a rotating basis,operating telephone equipment, automatic dialing systems, and differenttelecommunications technologies. Maintains operations by following policies and methodology and functional changes. Keeps up quality service by adhering to organization guidelines. Reaching potential or existing clients to advise them about an item or administrationutilizing pre-defined scripts. Responding to inquiries concerning things or the organization Posing questions to comprehend client necessities and close sales. Considering the details of each offering and staying side by the side of updates tothese contributions. Acquiring and updating an individual's contact details. Calling active or old customers to encourage the purchase of items.TELECALLER REQUIREMENTS: Proven experience as a telesales representative or other customer service role. High school diploma; B.sc/BA will be added advantage. Excellent knowledge of the English language Good knowledge of computer programs and other telephone systems. Proven track record of successfully meeting sales quota over the phone. Ability to switch communication styles. only females are preferred for this profile.Role:Telecaller ExecutiveIndustry Type:Cargo & TravelsEmployment Type:Full Time, PermanentRole Category:TelecallingEducation:High school diploma or equivalent.

Creating content, including text posts, video and images for use on social media. Promoting services and content over social media, in a way that is consistent with an organisations brand and social media strategy. Scheduling social media posts using applications. organising and running marketing campaigns over social media platforms. Interacting with customers and dealing with customers enquiries. Developing new social media strategies and campaigns. Keeping track of data and analysing the performance of social media campaigns. Collaborating with colleagues from across marketing departments to ensure branding is consistent. Meeting with clients and other stakeholders.