Telecaller Executive (1-1 Years)

We are looking for a dedicated Telecaller Executive to join our team in Delhi. The ideal candidate should have at least one year of experience and must have completed their 12th grade. This full-time position requires working from the office.

**Key Responsibilities:**

- **Conduct Outbound Calls:** Make calls to potential customers to introduce products and services, aiming to generate interest and leads.

- **Maintain Call Records:** Keep accurate records of conversations and customer interactions in the company CRM for follow-up and performance tracking.

- **Understand Customer Needs:** Listen to customers attentively to understand their requirements and provide appropriate solutions or information.

- **Achieve Sales Targets:** Work towards meeting monthly or quarterly sales targets through effective communication and persuasion techniques.

- **Follow Up with Leads:** Reach out to previous customers or leads to nurture relationships and encourage them to make purchases or engage with our services.

- **Feedback Collection:** Gather customer feedback during calls to help improve products and services, ensuring we meet customer expectations.

**Required Skills and Expectations:**

- Excellent verbal communication skills are essential for articulating ideas clearly and effectively.

- Confidence and a pleasant demeanor are crucial for engaging customers during calls.

- The ability to listen actively and respond to customer queries is important to build rapport.

- A basic understanding of sales techniques and customer service principles will be beneficial.

- Strong time management skills to handle multiple calls efficiently without compromising quality.

- Familiarity with CRM software is a plus, enabling better management of customer interactions and data.

• Experience

  1 Years

• No. of Openings

  5

• Education

  12th Pass

• Role

  Telecaller Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  rani bagh pitampura