Key Responsibilities-
• Handle calls on leads generated for clear aligner (Smile correction/ Smile straightening) services on our digital platforms.
• Describe the services and USP of the same and try to generate maximum conversions • Regular follow-ups with potential clients/ patients.
• Overall problem solving for customers and coordination as necessary.
• Handle any operations-related activities that may be required •
Tabulate and record responses from all channels on excels.
• Generate relevant reports from the same.
• Schedule appointments for patients and coordinate with the required doctor who shall visit the patient
• Analyse the quality of calls and strive for improvement.
• Preparing of daily reports and maintaining of daily data