1. Making outbound calls to prospective customers or clients and promoting the organisation's products or services.
2. Follow a script or guidelines the organisation provides to ensure consistent and effective communication with customers.
3. Gather customer information such as contact details and preferences for further follow-up or sales leads.
4. Handling objections and concerns raised by customers professionally and politely.
5. Meeting or exceeding sales targets and quotas set by the organisation.
7. Collaborating with sales teams, marketing teams, and other departments to ensure effective communication and coordination.