Essential Qualifications :
Must be Graduate in any discipline
Good Communication Skills in English & Hindi
Immediate Joiner
Able to Handle pressure.
Open to learn
Job description :
Interact with customers through Calls.
Focus on achieving targets based on call quality.
Maintains customer records by updating account information in the database.
Understand the customer's query and identify the customer's need and give the best resolution to the customer. Recommend potential products or services to customers by analyzing customer needs.
Maintain relationships with customers by providing support, information, and guidance and providing them with 100% satisfaction with the product they purchase.
Focus on quality of work and documentation of the action as well.
Be a team player and maintain team spirit, positive energy at work.