Skilledup Intelligence Private Limited

Greater Noida West

Essential Qualifications :Must be Graduate in any disciplineGood Communication Skills in English & HindiImmediate JoinerAble to Handle pressure.Open to learnJob description :Interact with customers through Calls.Focus on achieving targets based on call quality.Maintains customer records by updating account information in the database.Understand the customer's query and identify the customer's need and give the best resolution to the customer. Recommend potential products or services to customers by analyzing customer needs.Maintain relationships with customers by providing support, information, and guidance and providing them with 100% satisfaction with the product they purchase.Focus on quality of work and documentation of the action as well.Be a team player and maintain team spirit, positive energy at work.

- Interact with customers through Calls (Voice Process)- Focus on achieving targets based on call quality- Maintains customer records by updating account information in the database.- Understand the customer's query and identify the customer's need and give the best resolution to the customer.- Recommend potential products or services to customers by analyzing customer needs.- Maintain relationships with customers by providing support, information, and guidance and providing them with 100% satisfaction on the product they purchase.- Focus on quality of work and documentation of the action as well.- Be a team player and maintain team spirit, positive energy at work