Female - Tele Counselor - Shalimar Bagh Delhi

sandhya medicity

telecaller / telemarketing executive / customer service representative

key responsibilities:

outbound calling:

make outbound calls to potential or existing customers to promote products/services.

explain product features, benefits, and pricing to customers.

follow up on leads and convert them into sales or appointments.

inbound calling:

answer incoming customer calls professionally and resolve queries.

provide information regarding company products, services, and offers.

handle customer complaints, escalate issues when necessary, and ensure customer satisfaction.

lead generation & follow-ups:

identify and generate potential customer leads.

maintain a database of customer contacts and follow up with interested prospects.

build relationships with customers to increase loyalty and sales.

sales & target achievement (if applicable):

meet or exceed daily/weekly/monthly targets for calls, sales, or appointments.

suggest upselling or cross-selling products based on customer needs.

data management & reporting:

maintain records of calls, customer interactions, and feedback.

update crm or database with accurate and relevant customer

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  Diploma, Professional Degree

• Role

  Tele Counselor

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  govind maholla haiderpur-110088