telecalling executive ii bangalore ii work from office ii
about company: brightech industrial autoamtion pvtltd . we are doing industrial automation projects , sales and distribution , services .
responsibilities:
• contact potential or existing customers to inform them about a product or service using scripts
• answer questions about products or the company
• ask questions to understand customer requirements and close sales
• direct prospects to the field sales team when needed
• enter and update customer information in the database
• take and process orders in an accurate manner
• handle grievances to preserve the company’s reputation
• go the “extra mile” to meet sales quota and facilitate future sales
. keep records of calls and sales and note useful information
requirements and skills:
• ability to learn about products and services and describe/explain them to prospects
• excellent knowledge of english, kannada , tamil (preferred)
• excellent communication and interpersonal skills
• cool-tempered and able to handle rejection
• outstanding negotiation skills with the ability to resolve issues and address complaints
. high school diploma or graduate