Roles and Responsibilities
Guiding the clients to reach the clinics
Resolving escalated customer complaints
Facilitating efficient communication between departments
Answering incoming calls for customer queries
Handling inquiries
Providing customer service support
Making outbound calls to prospective clients
Calling them and fixing up appointments for their respective clinic locality
Follow up with clients
Required Skills
Communication Skills for English with Tamil/Telugu/Kannada/Hindi with good speaking fluency.
Active listening skills towards customer needs.
Meeting Targets/goals set by management.
Prospecting skills
Relationship-building
Interpersonal skills
Problem solving
Experience
0 - 1 Years
No. of Openings
30
Education
10th Pass
Role
Tele Caller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Address : 1St Floor, Dwaraka heights, plot no. 17, Jubilee Enclave, Madhapur, Hitech city, Hyderabad