Vcare Hair and Skin Clinic

Banjara Hills, Hyderabad

Roles and Responsibilities Guiding the clients to reach the clinics Resolving escalated customer complaints Facilitating efficient communication between departments Answering incoming calls for customer queries Handling inquiries Providing customer service support Making outbound calls to prospective clients Calling them and fixing up appointments for their respective clinic locality Follow up with clientsRequired SkillsCommunication Skills for English with Tamil/Telugu/Kannada/Hindi with good speaking fluency.Active listening skills towards customer needs.Meeting Targets/goals set by management.Prospecting skillsRelationship-buildingInterpersonal skillsProblem solving