Process Associate - Calling ( Male or Female with experience or freshers )
Role and Responsibility:
➢ Contact customers by phone to collect overdue payments.
➢ Research customer accounts to identify the best contact information and payment options
➢ Negotiate payment arrangements with customers.
➢ Follow up with customers to ensure they are making payments on time.
Required skills:
➢ Excellent communication skills, both written and verbal.
➢ Basic knowledge of the Microsoft Office suite.
➢ Additional certifications in collection would be an added advantage
Qualification: Plus two above