Sunshine Solution

Vyttila, Ernakulam

Process Associate - Calling ( Male or Female with experience or freshers )Role and Responsibility: Contact customers by phone to collect overdue payments. Research customer accounts to identify the best contact information and payment options Negotiate payment arrangements with customers. Follow up with customers to ensure they are making payments on time.Required skills: Excellent communication skills, both written and verbal. Basic knowledge of the Microsoft Office suite. Additional certifications in collection would be an added advantageQualification: Plus two above