responsibilities:
outbound calls: make outbound calls to potential customers to generate leads and sales.
product promotion: explain the features and benefits of the company's products or services to prospective customers.
lead generation: identify and qualify leads through phone calls, ensuring they meet the companys criteria.
customer interaction: answer questions about products, pricing, and availability. address customer concerns and queries effectively.
sales conversion: persuade potential customers to purchase products or services, thereby achieving sales targets.
follow-up calls: conduct follow-up calls for closure and ensure customer satisfaction.
data entry: accurately record, call details, customer information, sales details, and feedback into the companys crm system.
market research: gather information about customer needs and preferences to help improve sales strategies.
report generation: provide regular reports on call activities, sales progress, and customer feedback to the reporting manager.