Telecaller (Freshers) Delhi

Katia International

0 - 6 Years
50 Openings
0.8 - 3.5 Lac/Yr
Posted 44 days ago
Face-to-Face interview
Tilak Nagar, Delhi

Key Skills

Outbound Calling Voice Process Negotiation Skills

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Job Description

We are seeking a motivated and friendly Tele Caller to join our team in Tilak Nagar. The ideal candidate will be responsible for making outgoing calls to potential customers and providing them with information about our products and services.

**Key Responsibilities:**

- **Make Outbound Calls:** Reach out to potential customers to promote our offerings and gather information for our database.

- **Provide Information:** Explain the features and benefits of our products to customers, addressing any questions or concerns they may have.

- **Maintain Customer Records:** Keep accurate records of customer interactions and update information in our system regularly.

- **Follow Up on Leads:** Engage with potential customers by following up on leads generated from previous calls or marketing efforts.

- **Achieve Targets:** Work towards meeting daily and weekly call and sales targets set by the management.

**Skills and Expectations:**

- **Communication Skills:** Excellent verbal communication skills are essential for effectively conveying information and engaging with customers.

- **Listening Skills:** Ability to listen attentively to customer needs and respond appropriately helps in building trust and rapport.

- **Basic Computer Skills:** Familiarity with computers and basic software applications is important for maintaining records and data entry.

- **Team Player:** Willingness to collaborate with team members and share feedback to improve processes.

- **Positive Attitude:** A friendly and positive demeanor is crucial for providing excellent customer service and overcoming challenges.

Candidates with 0 to 6 years of experience are encouraged to apply. A minimum education level of 10th pass is required.