Freshers For Telecaller - Kharagpur

JP Associates

0 - 2 Years
4 Openings
Not Disclosed
Posted today
Face-to-Face interview
Kharagpur

Key Skills

Tele Caller Direct Sales

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Job Description

We are looking for a Tele Caller to join our team in Kharagpur. This is a full-time position that allows you to work from home. As a Tele Caller, you will be responsible for reaching out to potential customers and providing them with information about our products and services. This is a great opportunity for those with 0-2 years of experience.

**Key Responsibilities:**

- **Customer Outreach:** Initiate calls to prospective customers to introduce our products and services, enhancing customer awareness and interest.

- **Lead Generation:** Identify and qualify leads by collecting useful information from conversations, which helps in building potential customer databases.

- **Follow-Up Calls:** Conduct follow-up calls to ensure that potential customers have all the information they need to make informed decisions.

- **Data Entry:** Maintain accurate records of calls and customer interactions to support sales efforts and track customer engagement.

- **Feedback Collection:** Gather customer feedback regarding products and services to assist the team in improving customer satisfaction.

**Required Skills and Expectations:**

- Strong communication skills are essential, as you will be engaging with various customers over the phone.

- Basic computer skills and familiarity with CRM software will be helpful to maintain records and track interactions.

- A polite and friendly demeanor is important to build rapport with customers and create a positive experience.

- Ability to work independently and manage time efficiently while meeting targets.

- A Bachelor’s degree () is required to ensure a fundamental understanding of communication skills.