JP Associates

Jhapetapur, Kharagpur

We are looking for a Tele Caller to join our team in Kharagpur. This is a full-time position that allows you to work from home. As a Tele Caller, you will be responsible for reaching out to potential customers and providing them with information about our products and services. This is a great opportunity for those with 0-2 years of experience.**Key Responsibilities:**- **Customer Outreach:** Initiate calls to prospective customers to introduce our products and services, enhancing customer awareness and interest.- **Lead Generation:** Identify and qualify leads by collecting useful information from conversations, which helps in building potential customer databases.- **Follow-Up Calls:** Conduct follow-up calls to ensure that potential customers have all the information they need to make informed decisions.- **Data Entry:** Maintain accurate records of calls and customer interactions to support sales efforts and track customer engagement.- **Feedback Collection:** Gather customer feedback regarding products and services to assist the team in improving customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, as you will be engaging with various customers over the phone.- Basic computer skills and familiarity with CRM software will be helpful to maintain records and track interactions.- A polite and friendly demeanor is important to build rapport with customers and create a positive experience.- Ability to work independently and manage time efficiently while meeting targets.- A Bachelors degree (B.A) is required to ensure a fundamental understanding of communication skills.