a telecaller, also known as a telesales representative or call center agent, is a professional who communicates with customers or potential clients over the phone. their primary role is to inform customers about products or services, generate leads, and sometimes close sales.
key responsibilities
outbound calling: make calls to potential or existing customers from a provided list or database to promote products or services.
customer interaction: answer incoming calls from customers to address inquiries, resolve issues, or provide information about products and services.
lead generation: identify potential sales leads and gather customer information, which is then passed on to the sales team.
record keeping: document all customer interactions and sales information accurately in a computer system or crm (customer relationship management) software.
sales: in some roles, a telecaller is responsible for closing sales directly over the phone and achieving specific sales targets.
feedback: gather feedback from customers to help the company improve its products and services.
Experience
2 - 8 Years
No. of Openings
1
Education
B.A, B.B.A, B.Com, B.Sc
Role
Tele Caller
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Impact HR and KM Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik-