Job Title: Sales Telecaller (Business Coaching - MSME Segment)
Company Overview
I Design My Life is a fast-growing edtech and business coaching company dedicated to helping MSME business owners scale their businesses, increase profitability, and build sustainable systems. Through structured coaching programs, we empower entrepreneurs to achieve clarity, growth, and long-term success.
Role Summary
We are looking for a highly motivated and persuasive Sales Telecaller who will be responsible for connecting with MSME business owners, understanding their business challenges, and pitching our coaching programs effectively. The ideal candidate should have strong communication skills, a consultative selling approach, and a passion for helping business owners grow.
Key Responsibilities
Lead Calling & Qualification
o Make outbound calls to leads generated through marketing campaigns, webinars, and social media
o Qualify leads based on business size, revenue, and growth intent
o Maintain accurate records of conversations in CRM
Consultative Selling
o Understand the pain points of MSME business owners (sales, team, operations, profits)
o Explain the value of our business coaching programs in a clear and compelling manner
o Build trust and rapport with prospects
Appointment Setting / Closure Support
o Schedule calls or meetings for senior sales consultants / closers
o Follow up with interested leads and nurture them through the sales funnel
o Assist in converting leads into paying clients
Follow-ups & Relationship Management
o Maintain consistent follow-ups with prospects via calls, WhatsApp, and emails
o Handle objections and provide relevant information to move leads forward
Target Achievement
o Meet daily/weekly/monthly calling and conversion targets
o Contribute to revenue generation through effective lead conversion
Required Skills & Qualifications
Education: Graduate (any stream preferred)
Experience:
o 1-3 years in telecalling / inside sales / telesales (EdTech or coaching industry preferred)
Core Skills:
o Strong verbal communication in Hindi & English
o Persuasive and confident personality
o Ability to understand business challenges of MSMEs
o Basic knowledge of sales techniques (lead qualification, objection handling, closing basics)
Technical Skills:
o Familiarity with CRM tools (or willingness to learn)
o Comfortable with calling software, Google Sheets, and WhatsApp communication
Key Competencies
Result-oriented and target-driven
Strong listening and empathy skills
Ability to build rapport quickly
Positive attitude and resilience
Willingness to learn and grow in sales
KPIs / Performance Metrics
Number of calls made per day
Lead qualification rate
Appointment booking rate
Conversion contribution
Follow-up efficiency
What We Offer
Competitive salary + attractive incentives
Growth opportunities in sales and business consulting
Training on business coaching and sales frameworks
Dynamic and supportive work environment
Working Details
Location: Remote
Working Days: Monday to Saturday
Shift Timing: 9 AM to 6 PM or 10 AM to 7 PM
Why Join Us?
At I Design My Life, you will not just sell a product-you will help transform businesses and impact entrepreneurs’ lives. This role offers immense learning in sales, business strategy, and personal growth.
Experience
1 - 7 Years
No. of Openings
1
Education
Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech/B.E)
Role
Tele Caller
Industry Type
IT Services & Consulting
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home