Tele Caller-cum-back Office Executive (female Only)

As a Tele Caller, you will play a vital role in connecting with customers and promoting our services. Your primary responsibilities include:

- Making Outbound Calls: You will reach out to potential clients and existing customers to inform them about our services, answer inquiries, and address concerns.

- Handling Customer Queries: You are responsible for responding to customer questions promptly and accurately, ensuring a positive experience during each interaction.

- Maintaining Call Records: You will keep detailed records of all calls made, noting responses and customer feedback, which will help in evaluating performance and improving strategies.

- Generating Leads: This involves identifying potential leads and following up on them to convert inquiries into sales. Your goal is to create interest and encourage prospective clients to consider our offerings.

- Reporting: You will provide regular updates on your calls and sales activities to your supervisor, which will help in assessing performance and setting future targets.

The ideal candidate will have at least 1-2 years of experience in telemarketing or a related field. A minimum of a 12th-grade education is required. Strong communication skills are essential, along with the ability to engage with clients positively. You should be comfortable working in a fast-paced environment, possess good organizational skills, and demonstrate a willingness to learn and adapt. Fluency in English and a friendly demeanor are also important in building rapport with customers.

• Experience

  1 - 2 Years

• No. of Openings

  4

• Education

  12th Pass

• Role

  Tele Caller

• Industry Type

  Accounting / Finance

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Excelindia HR Services, 103/C, Thakurbari Apt., Block-B, 8,Hem Pal Lane, P.O. Belurmath-711202