Job Title: Telecaller -
Job Description:
We are hiring Telecallers for our BPO Collections process associated . The role involves contacting customers to follow up on outstanding payments, providing payment-related information, and ensuring timely resolution while maintaining a professional and customer-centric approach.
Key Responsibilities:
Make outbound calls to customers regarding loan repayments and overdue accounts
Follow up on pending payments and negotiate repayment timelines as per company guidelines
Update customer records accurately in the system
Maintain a professional and courteous tone during all customer interactions
Achieve daily and monthly collection targets
Working Hours:
9:30 AM to 6:30 PM
Salary Details:
Freshers 10k to 15k depends on Interview
Experienced depends on last Salary
Eligibility Criteria:
Only experienced candidates can apply
Good communication skills
knowledge of loans or collections is an added advantage