- conduct outbound calls to potential customers: the tele caller will be responsible for making calls to potential customers to promote products or services.
- handle incoming calls from customers: the tele caller will also be responsible for answering incoming calls from customers and addressing their inquiries or concerns.
- update customer information in the database: the tele caller will need to accurately update customer information in the database after each interaction.
- follow up with customers: the tele caller will need to follow up with customers to ensure customer satisfaction and promote customer retention.
- coordinate with the sales team: the tele caller will need to coordinate with the sales team to ensure a seamless customer experience.
required skills and expectations:
- basic computer skills: the tele caller should have basic knowledge of computer operations and be proficient in ms office word.
- communication skills: the tele caller should have excellent communication skills to effectively interact with customers.
- customer care skills: the tele caller should have strong customer care skills to address customer inquiries and concerns.
- typing skills: the tele caller should have good typing skills to accurately update customer information in the database.
- data entry skills: the tele caller should have strong data entry skills to input customer information accurately.
- ability to work independently: the tele caller should be able to work independently and efficiently from a work from home setup.