Tele Caller ( Female ) Sector-14,Kaushambi,Ghaziabad

Job Title: Telecaller (Female)

Experience: Minimum 3 Years

Location: Sector-14, Kaushambi, Ghaziabad

Gender Preference: Female candidates only

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Job Responsibilities:

Make outbound calls to patients and doctors

Handle inbound and outbound calls professionally and courteously.

Manage and respond to queries on the WhatsApp / Chatbot panel.

Follow up with patients for appointments, treatments, and feedback.

Coordinate with doctors and internal teams for smooth communication.

Maintain accurate records of calls, chats, and follow-ups.

Ensure high levels of patient satisfaction and service quality.

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Key Skills Required:

Strong communication skills in Hindi & basic English.

Experience in healthcare / dental / medical calling preferred.

Comfortable handling WhatsApp panel / chat support tools.

Patient, polite, and customer-focused approach.

Ability to multitask between calls and chat support.

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Preferred Candidate Profile:

Female candidate with minimum 3 years of telecalling experience.

Prior experience calling patients or doctors will be an added advantage.

Should be comfortable with office-based work.

Riya Mishra

• Experience

  3 - 5 Years

• No. of Openings

  1

• Education

  Graduate (B.A, B.C.A, B.Com)

• Role

  Tele Caller

• Industry Type

  Pharma / BioTech / Clinical Research

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Sector-14, Kaushambi, Ghaziabad