Tele Caller Executive

Handling and resolving customer queries and complaints over the phone

Providing customers with information on various banking products and services

Adhering to information security norms and quality process norms

Complying with banking rules and regulations

Resolving conflicts and managing customer expectations

Approaching customer's queries logically to provide the best possible solution

Documenting and recordings customer's activities

Ensuring phone banking activities, including direct mail and telemarketing

Ensuring to exceed sales goals established by management consistently

Resolving conflicts and managing customer expectations

Participating actively in entire product marketing campaigns and sales development activities

Guiding customers through banking applications and the internet

Being aware and complying with any updates about the process

Adhering to information security norms and quality process norms

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Diploma

• Role

  Tele Caller Executive

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office