Technical Support Executive

Swarnali Square

1 - 2 Years
50 Openings
2.3 - 3.0 Lac/Yr
Face-to-Face interview
Madhya Pradesh - Ashok Vihar, Delhi - Jharkhand - Mumbai - Rajasthan

Key Skills

Networking Technical Analysis Technical Support

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Job Description

technical support responsibilities:

• identifying hardware and software solutions.

• troubleshooting technical issues.

• diagnosing and repairing faults.

• resolving network issues.

• talking customers through a series of actions to resolve a problem.

• following up with clients to ensure the problem is resolved.

• replacing or repairing the necessary parts.

• supporting the roll-out of new applications.

• providing support in the form of procedural documentation.

• managing multiple cases at one time.

• testing and evaluating new technologies.

• conducting electrical safety checks on equipment.

technical support requirements:

• attention to detail and good problem-solving skills.

• excellent interpersonal skills.

• good written and verbal communication.

• installing and configuring hardware and software.

• speaking to customers to quickly get to the root of their problem.

• providing timely and accurate customer feedback.

Experience
1 - 2 Years
No. of Openings
50
Education
B.E, Diploma
Role
Technical Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Swarnali Square

To improve business processes, increase productivity & strengthen security, we introduced Swarnali Square as a leading provider of rugged, robust & reliable System Integrator. Our reliable and robust team we have work experience of more than 24 years in Networking Business PAN India. We have worked with more than 60% of Indias Networking companies, be it premium Govt/Public/Private prestigious companies.