(1) Responsible for collecting the broken/defective products from customer end, and returning the broken/defective products to customer when they are repaired or in good product condition.
(2) Assist customers factory in resolving technical issues related to our companys products.
(3) Research, diagnose, troubleshoot, identify, and resolve customers software or hardware issues related to our companys products.
(4) Provide the prompt and accurate feedback toward Pre and Post sale related technical problems in a timely manner via phone, email, chat or directly visit to customer end.
(5) Establish good relationships with customer engineering contacts and decision makers.
(6) Gain a solid understanding of customers product set and future roadmap
(7) Assist the management and attend customer meeting, trade shows and industry events as needed.
(8) Perform other work-related duties as assigned by the management.
Experience : 0 - 6 Years
No. of Openings : 1
Education : Any Bachelor Degree
Role : Technical Application Engineer
Industry Type : Engineering / Cement / Metals
Gender : Male
Job Country : India
0 - 6 Years
1 Openings
Not Disclosed
Ahmedabad 
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