office timings - 10 am - 7 pm (with alternate saturdays off and fixed sundays off)
job description
we are seeking a dynamic and experienced team leader to join our growing team. as a team leader, you will play a pivotal role in leading and motivating a high-performing team, ensuring operational efficiency, and contributing to the overall success of the organization.
key responsibilities:
�� lead, mentor, and inspire a team to achieve individual and collective goals.
�� foster a positive and collaborative team culture that encourages innovation and continuous improvement.
�� oversee day-to-day operations, ensuring seamless execution of tasks and projects.
�� collaborate with cross-functional teams to optimize processes and enhance overall efficiency.
�� set clear performance expectations and kpis for team members.
�� regularly assess team performance, provide constructive feedback, and implement performance improvement plans when necessary.
�� collaborate with the sales and client services teams to ensure exceptional service delivery and client satisfaction.
�� identify training needs and facilitate skill development programs for team members.
�� generate and analyze performance reports, presenting insights and recommendations to senior management.
�� contribute to strategic decision-making based on data-driven insights.