Tamil Telecaller (1-3 Years)

Job Title: Collection Executive (360+ Bucket / NPA Portfolio)

Location: Pune (Koregaon Park)

Language Requirement: Tamil / Telugu (Mandatory)

Experience: [0–2 yrs / 2+ yrs / as per need]

Salary: Attractive + Incentives

Job Responsibilities:

Handle 360+ DPD bucket collection cases and manage NPA portfolios effectively.

Work on hard-core collections including overdue, bounce, and non-responsive accounts.

Coordinate with customers and ensure timely recovery through calls and follow-ups.

Maintain proper PTP (Promise to Pay) tracking and follow-up on commitments.

Handle escalations and manage difficult/abusive customer conversations professionally.

Update customer interactions, payments, and remarks in CRM system accurately.

Ensure resolution and recovery closures as per company guidelines.

Achieve monthly collection targets and maintain good contact ratios.

Preferred Candidate Profile:

Must have prior experience working on NPA clients / 360+ bucket cases.

Strong communication skills in Tamil or Telugu (spoken fluency).

Ability to handle pressure and meet recovery targets.

Basic knowledge of collections process and customer handling.

Perks & Benefits:

Good Salary Package

Attractive Incentives

Growth opportunity in collections and portfolio management

• Experience

  1 - 3 Years

• No. of Openings

  5

• Education

  12th Pass

• Role

  Tamil Telecaller

• Industry Type

  Accounting / Finance

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  hr@moneytor.in