Job Profile involves following Task or responsibility:
-Expertise in current computer hardware and software
-Ability to use one or more development language (C#.Net, SQL, , JQuery)
-Eye for detail and identifying problems
-An understanding of business
-Analytical and commercial experience
-Installation and support of the application
-Customer support to clients
-Telephonic, Remote and onsite support
-Troubleshoot technical issues
-Independently analyze/debug technical Errors raised by clients and fix defects quickly / provide the solution in consultation with the supervisor.
-When required, Prepare Data Patches independently or under guidance from Supervisor and execute/send them at Client site.
-Additional Responsibilities which may be given depending on business needs.
-Generate Status Report.
-Escalation point for production issues.
-Database Design and Development
-Good Communication Skills
-Good team player