job description:-
• analyse customer expectations according to past social media activity
• develop social media campaigns
• define kpis and kras for social media campaigns
• update social media content across all channels
• engage with customers and followers
• monitor seo and web traffic metrics
• establish relationships with social media influencers to develop a strong network
• develop content or get it done by content developers.
• keep an eye on social media trends.
• communicate effectively to all stakeholders including senior management and content developers.
• planning and developing social media campaigns.
• crafting compelling content or getting it developed.
• posting content across social media accounts.
• engaging with customers on different channels.
• analyzing running campaigns.
• being on top of the latest social media trends
• monitor campaigns and analyses data obtained
• maintain proper record of client details, sales details, revenue generation training attended and imparted, and the initiative was taken for process improvement, team performance, reward, and recognition.
• maintain proper record of client details, sales details, revenue generation training attended and imparted, and the initiative was taken for process improvement, team performance, reward recognition.
• develop and maintain the website.
• prepare and publish a newsletter.