Service Executive (2-8 Years)

We are looking for a dedicated and customer-focused Service Executive to provide technical assistance and customer support for our software solutions. The ideal candidate should have good communication skills, problem-solving abilities, basic technical knowledge, and a sound understanding of accounting concepts to assist customers effectively.

Key Responsibilities

Provide telephonic, remote, and online support to customers.

Resolve customer queries related to the company's software and accounting modules.

Install, configure, and troubleshoot software remotely.

Guide customers on software features, reports, and accounting-related functions.

Assist customers in understanding transactions, ledgers, vouchers, GST, and inventory features within the software.

Record customer complaints and maintain service reports.

Coordinate with the technical team for issue escalation and resolution.

Ensure timely follow-up until customer issues are resolved.

Maintain strong customer relationships through professional communication.

Assist in software updates, implementation, and user training when required.

Prepare daily service reports and update CRM records.

• Experience

  2 - 8 Years

• No. of Openings

  2

• Education

  12th Pass

• Role

  Service Tax Executive

• Industry Type

  Accounting / Finance

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  shop no. 8 and 9,6th floor, madhuram circle, Aatman madhuram (madhuram arcade 2) dindoli surat