Service Engineer

core responsibilities

1. technical service & maintenance

installation and commissioning: install, configure, and commission new equipment and systems at client sites according to specifications and safety standards.

troubleshooting & repair: diagnose and resolve complex technical issues, breakdowns, and malfunctions on-site or remotely.

preventive maintenance (pm): schedule and execute routine maintenance checks to ensure equipment optimal performance and longevity, minimizing downtime.

documentation: maintain detailed records of service calls, repairs performed, parts used, and technical issues encountered.

2. customer & communication

client support: serve as the primary technical point of contact for clients, providing technical support and guidance.

training: provide hands-on training to client personnel on the proper operation, basic maintenance, and safety procedures for the equipment.

feedback & improvement: gather client feedback on product performance and report findings to the engineering or sales teams for product improvement.

3. operational & quality

inventory management: manage and track spare parts and tools inventory necessary for service and repair tasks.

compliance: ensure all work adheres to company policies, industry standards, and relevant safety regulations.

reporting: prepare comprehensive service reports and communicate status updates on complex issues to internal management and the client.

• Experience

  5 - 8 Years

• No. of Openings

  1

• Education

  Graduate (B.Tech/B.E)

• Role

  Service Engineer

• Industry Type

  Engineering / Cement / Metals

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery