core responsibilities
1. technical service & maintenance
installation and commissioning: install, configure, and commission new equipment and systems at client sites according to specifications and safety standards.
troubleshooting & repair: diagnose and resolve complex technical issues, breakdowns, and malfunctions on-site or remotely.
preventive maintenance (pm): schedule and execute routine maintenance checks to ensure equipment optimal performance and longevity, minimizing downtime.
documentation: maintain detailed records of service calls, repairs performed, parts used, and technical issues encountered.
2. customer & communication
client support: serve as the primary technical point of contact for clients, providing technical support and guidance.
training: provide hands-on training to client personnel on the proper operation, basic maintenance, and safety procedures for the equipment.
feedback & improvement: gather client feedback on product performance and report findings to the engineering or sales teams for product improvement.
3. operational & quality
inventory management: manage and track spare parts and tools inventory necessary for service and repair tasks.
compliance: ensure all work adheres to company policies, industry standards, and relevant safety regulations.
reporting: prepare comprehensive service reports and communicate status updates on complex issues to internal management and the client.
Experience
5 - 8 Years
No. of Openings
1
Education
B.E, B.Tech, Post Graduate Diploma [Mechanical]
Role
Service Engineer
Industry Type
Engineering / Cement / Metals
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery