Senior Sales Executive

Design Cafe

customer excellence

· keeps and drives the team to keep the customer as the top priority

· ensure high levels of customer conversion through excellent service

· ensures timelines are adhered to at all client touchpoints and follow-ups

· align closely with leadership to ensure marketing strategies and tactics to meet business objectives.

process excellence

· leads and directs all activities of the client relationship management team with designated timeframes while using tools and resources to drive a high level of productivity.

· work with the designer teams to ensure conversions and follow-ups

· coordinate with online and offline marketing teams to help strategize and maximize lead generation campaigns

· analyzes and uses business reports to identify missed opportunities and to positively impact client conversions

· leverages tools, processes, and best practices to drive operational excellence and consistently executes standard operating procedures (sop's).

· responsible to act as an escalation point throughout the lead conversion phase and ensure closure of concerns within the timelines define

· ability to forecast and analyze business trends, performance trends, periodic reporting to the management and take actions on findings

essential skill sets

· customer management skills

· strong revenue orientation

· ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts

· demonstrate the ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities

· analytical mindset with the ability to track and report on marketing performance metrics as well as lagging revenue attribution, revenue influence, and roi.

· excellent relationship management skills with the ability to build rapport, influence and deepen relationships with stakeholders

· excellent verbal and written communication skill

• Experience

  2 - 6 Years

• No. of Openings

  3

• Education

  Any Bachelor Degree

• Role

  Sales Executive

• Industry Type

  Architecture / Interior Designing

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office